From citizen report to clean environment. This pilot in Monrovia, Liberia shows the complete life of a report, and how technology can turn community action into cleaner, healthier, more livable streets.
Before and after
Before: a citizen reports a large pile of illegally dumped waste blocking a public roadside. After: the cleanup team removes the waste, restoring the area to a clean and accessible condition.
What the pilot shows
The pilot validates the operational workflow, from citizen reporting through assignment, navigation, cleanup, verification and closure, and shows how digital coordination can produce measurable environmental improvements.
The journey of a report
1. A citizen reports illegal dumping with a photo and GPS. 2. The location is captured automatically. 3. The report reaches the TrashDrop platform. 4. It appears on the municipal dashboard in real time. 5. An environmental officer reviews and validates it. 6. The officer assigns the cleanup to a team. 7. The cleaner receives the job in their app. 8. The cleaner navigates to the location. 9. The cleanup team removes the waste. 10. After-cleanup photos are uploaded as proof. 11. The officer reviews the photos and verifies the work. 12. The report is closed and archived. 13. The citizen is notified that the issue is resolved.
Why it matters
Faster response: issues are reported and addressed quickly. Real-time visibility: authorities see problems as they happen. Accountability and transparency: every action is tracked, verified and recorded. Better data, better decisions: insights help prioritise and prevent. Cleaner, safer, resilient cities: working together for a healthier Monrovia.